Providing the best hearing aids and hearing care in Scotland
The Hearing Aid Centre Ltd
Audiology House, Oakwood Park, Livingston, UK, EH54 8AW
An existing customer called me a short while ago in a slight panic. He had purchased a set of ReSound One 9 hearing aids from me about a year ago. Unfortunately, recently he had an illness and treatment that made his existing hearing loss on one side much worse.
He was worried that he might need to buy new hearing aids, but I told him that he shouldn't worry because the devices I recommended were hugely versatile. I was confident that there was a way for me to increase the power either through simple re-programming or re-programming and the addition of a more powerful receiver. Here is his review before I explain how it was done and how it could be done for you.
Just over a year ago, I purchased Resound rechargeable hearing aids from the Hearing Aid Advice Centre in Livingston, to replace my old battery aids at a very competitive price. As a result of a recent surgery procedure to my neck and subsequent therapy, I experienced a considerable loss of hearing, particularly in one ear. After phone calls to Mr Colin Forrest of the hearing centre, it was arranged for my aids to be sent back to Resound for service and thereafter a consultation meeting was arranged with Colin. After a full test of my hearing, Colin confirmed the loss of hearing and adjusted and re-tuned the hearing aids to compensate. This has made a huge difference to my hearing and the service and attention have been first-class. Furthermore, Colin would not charge me for his time which must have been an hour consultation, even though I offered to pay for his great service. I cannot thank him enough - a true professional.
H. Robbie
I had recommended ReSound One 9 rechargeable Receiver In Canal hearing aids which he had purchased over a year ago. I like Receiver In Canal (RICs) because they offer a lot of versatility when dealing with hearing loss. Using them also safely protects from any sudden further hearing loss. That's not something that we should necessarily worry about in the usual four to five-year life of hearing aids, but it is always good to be safe.
The beauty of RICs is that the receivers, the speaker part, is easily interchangeable. That makes it very easy to change receivers in the clinic, it also means that it is very easy to change the level of power of the aid by using a more powerful receiver.
In this case, it ensured that I was confident that I could easily sort out his issues unless he had been made completely deaf. I sent his hearing aids back to ReSound for servicing to ensure they were in tip-top shape and I went through a new hearing test with the customer. Surely enough, his hearing had changed, most significantly on one side.
I didn't need to change the receiver in this case, it was a simple re-programming and the customer could hear exceptionally well. I think this experience is just another example of why RIC hearing aids are a great choice. It also answers the question, do I need new hearing aids if my hearing changes? The answer is maybe not.
If you are interested in the ReSound Hearing aids or their accessories, or if you are looking for hearing aids in Scotland at the best price, honest advice and care, give me a call at 01506 420519 to book an appointment now.
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